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You can contact us if you have any special requests or need any information you can't see on this website.
We are open 7 days a week (except the Christmas/ New Year period) from 9.30am to 5.00pm, with guided tours running regularly throughout the day from 10.00am until 4.00pm.
For further information on tour times and content it is recommended that you telephone the information desk on 01524 64998.
Please note: on weekends there will be no tours at 12pm and 1pm. For people on our 4.00pm tours please note that the shop closes at 4.50pm
Lancaster Castle is still used as a Crown Court and until March 2011 was also a Category C prison.
It is possible to see a good portion of the building and learn about its long and fascinating history by joining one of our guided tours at the Shire Hall. At present, only select areas of the HMP Lancaster Castle are accessible to the public during the tours. The future use of the building is still to be decided.
Accompanying Registered Carers are admitted free. Please note that young people under the age of sixteen must be accompanied by an adult.
Ask about our great deals on Xplorer Tickets for even better value
Due to the Courts being used for legal cases we regret that photography is not permitted anywhere in the Shire Hall / Crown Court complex. Photography is permitted, however, elsewhere in the castle.
Tours are run and managed by Lancashire County Council.
Lancaster Castle (Shire Hall) is a Quality Assured Visitor Attraction
The content of the tours varies due to the pattern of use by the Crown Courts.
Weekends are not affected by court use of the castle and tours operate as normal.
Lancaster Castle is delighted to welcome children of all ages but we must remind visitors that it is a working building. All visitors are therefore asked to respect any requests for quiet made by members of staff. There are certain areas of the building where noise travels very easily and this can be disruptive to other people working on the premises.
In exceptional circumstances, the management reserves the right to ask people to leave the building if their behaviour is considered to be disruptive to other members of the tour group, LCC staff or other agencies working in the building.