An exciting new phase of development is now underway at Lancaster Castle.

Please note that during this period there will be no permanent café facility available at the Castle and the ticket office will be relocated to A-Wing. Guided tours and events will continue as scheduled.

Contact Us


If you have a general query regarding Lancaster Castle, you can contact us by:
Tel: 01524 844286

If you would like to discuss a specific event taking place at the Castle, please contact our Events Manager by
Tel: 01524 844286

If you have a specific query regarding a guided tour or relating to our gift shop, please telephone: 01524 64998 or email

If you have a specific query regarding our catering or café facilities at Lancaster Castle, please call: 01524 848 525 or email 

All correspondence should be addressed to: Lancaster Castle, Castle Parade, Lancaster LA1 1YJ

Please note that the Central Administration Office is manned from 0900 to 1700 on Wednesdays, Thursdays and Fridays. While voice messages and email boxes will be checked periodically outside of those hours, we would ask our enquirers to kindly allow 3 working days before receipt of a formal response.



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