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You can contact us if you have any special requests or need any information you can't see on this website.
We are open 7 days a week (except the Christmas/ New Year period) from 9.30am to 5.00pm, with guided tours running regularly throughout the day. During weekends tours run from 10.00am until 4.00pm. On weekdays (November - February) tours run from 10am until 3pm.
For further information on tour times and content it is recommended that you telephone the information desk on 01524 64998.
Please note: on weekends there will be no tours at 12pm and 1pm. For people on our 4.00pm tours please note that the shop closes at 4.50pm.
Why not take a tour around the North-West's most significant historic monument. With origins dating all the way back to the Romans, this fascinating building founded in 1093 has been a centre for local justice for over 800 years. Our knowledgeable and friendly tour guides will take you through the courtyard and into the building where you will be surrounded by one of the country's oldest and most iconic courtrooms: The Shire Hall. Hear tales of witchcraft, religious persecution, crime & punishment, and dare to be locked inside one of our dark prison cells. The tour finishes in C-Wing where you can view cells used up until 2011 before being 'released' to enjoy the rest of your day.
Please note: Lancaster Castle is still used as a Crown Court and until March 2011 was also a Category C prison.
It is possible to see a good portion of the Shire Hall complex by taking part in one of our guided tours. At present, only select areas of the former HMP Lancaster Castle are accessible to the public during the tours.
Accompanying Registered Carers are admitted free. Please note that young people under the age of sixteen must be accompanied by an adult.
Ask about our great deals on Xplorer Tickets for even better value
Due to the Courts being used for legal cases we regret that photography is not permitted anywhere in the Shire Hall / Crown Court complex. Photography is permitted, however, elsewhere in the castle.
Tours are run and managed by Lancashire County Council.
Lancaster Castle (Shire Hall) is a Quality Assured Visitor Attraction
The content of the tours varies due to the pattern of use by the Crown Courts.
Weekends are not affected by court use of the castle and tours operate as normal.
Lancaster Castle is delighted to welcome children of all ages but we must remind visitors that it is a working building. All visitors are therefore asked to respect any requests for quiet made by members of staff. There are certain areas of the building where noise travels very easily and this can be disruptive to other people working on the premises.
In exceptional circumstances, the management reserves the right to ask people to leave the building if their behaviour is considered to be disruptive to other members of the tour group, LCC staff or other agencies working in the building.