If you have a general query regarding Lancaster Castle, you can contact the Duchy of Lancaster team by email (firstname.lastname@example.org) or by telephone (01524 237310).
If you have a specific query regarding a guided tour or relating to our gift shop, please contact the Lancashire County Council team by email (email@example.com) or by telephone (01524 64998).
All correspondence should be addressed to: Lancaster Castle, Castle Hill, Lancaster LA1 1YN.
Please note that due to current COVID-19 restrictions, the Central Administration Office is not manned every day. While voice messages and email boxes are checked periodically, we would ask enquirers to kindly allow 3 working days before receipt of a formal response.