Access Statement


Lancaster Castle is located on top of a hill, approaches from all directions are steep. The visitor entrance is the main gateway to the castle at the front of the building known as the John O’Gaunt Gate.

Entry to the courtyard area is free of charge.

Guided tours run regularly throughout the day between 10:00 and 16:00 (specific tour times vary and are subject to change). The admission price for guided tours is:

  • Adults £8.00
  • Concessions £6.50 (over 65, people with a disability, unwaged and students)
  • Accompanied children £6.50 (under 5s free)
  • “Family Ticket” £ 22.50– Two full price and 2 concessions/children; 1 full price and 3 concessions/children; 4 concessions/children (one of whom must be over 16 years).
  • Carers – free

The tour incorporates the (outdoor) castle courtyards, A Wing, C Wing, the Old Cells, Hadrian’s Tower, Crown Court, Shire Hall, Grand Jury Room and Drop Room, and exits through the rear of the building. Access across the site (and thus on the tour itself) is via uneven floor surfaces. The tour route has changing floor levels, low doorways and flights of stairs throughout. Tours last approximately 60-75 minutes.

The tour route is not suitable for pushchairs or buggies. If your infant is able to walk, or you are able to carry your infant for the duration of the tour, there is a place part-way round the route where buggies can be left, on request, at your own risk. The tour route is also not suitable for wheelchairs. Visitors with limited mobility are asked to please call ahead to speak directly to our tour guides.

Access for out-of-hours tours is via the door at the rear of the castle, opposite the Priory Church. This is for private tour bookings only and will be mentioned at the time of booking.



Step-free access: No

Number of step/stairs: 85 (20 up, 65 down)

Lighting: Mixed

Floor surfaces: Mixed, sometimes uneven and steep

Route length: Approximately 350-400m (tour) plus 300m return route to ticket office/courtyard. Total 650-700m

Duration: 60-75mins


Click here for our full access statement.


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duchy of lancaster