Due to a problem with the fire alarm system, we are currently unable to admit the public into the Shire Hall.
Until this can be rectified, Lancashire County Council will be running limited tours which only cover the external courtyards and one of the prison buildings (except on Thursdays and Fridays when tours will be of the courtyards only).
The tours will last approximately half an hour and will run regularly throughout the day:
Monday to Friday – 10:00am, 10:45am, 11:30am, 12:15pm, 1:00pm, 1:45pm, 2:30pm, 3:15pm and 4:00pm
Saturday and Sunday 10.00, then at intervals of no more than 45 minutes until the last tour at 4.00pm.
Temporary admission charges: adults £2.50, concessions (over 65, people with disability, unwaged and students) £1.50, children £1.50 (under 5s free), families £6.50.
For more details, please see Lancashire County Council www.lancashire.gov.uk/leisure-and-culture/museums/lancaster-castle/
For group bookings or guided tours please contact to discuss your needs.
If you are interested in information about school visits or group bookings, please click here.
Regrettably the tour route is not suitable for pushchairs or buggies. If your infant is able to walk, or you are able to carry your infant for the duration of the tour, there is a place where buggies can be left, on request, at your own risk.
Likewise, the tour route is not suitable for wheelchairs. Visitors with limited mobility are welcome to call ahead on 01524 64998 if they have any questions or concerns.
For further information on tour accessibility, please read through our access statement ahead of your visit, which can be found here.
For security reasons we are not able to store luggage on site.
For any queries regarding our tours, please speak to the Museum Service. Tour guides can be found in the Lancaster Castle ticket office, located under the clocktower, and will be able to answer any questions you may have.
Alternatively, please call the office on 01524 64998, or email firstname.lastname@example.org.